Terms & Service
Terms of Service for GEM DESIGNERZ
Last Updated: 16-05-2025
Welcome to GEM DESIGNERZ ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our e-commerce website ([www.gemdesignerz.com]) and any purchases made through it. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our website.
1. General Terms
Eligibility: You must be at least 18 years old to make a purchase.
Account Responsibility: If you create an account, you are responsible for maintaining its security and confidentiality.
Accuracy of Information: Ensure all provided details (billing, shipping, etc.) are correct to avoid order delays.
2. Ordering & Payments
Pricing: All prices are listed in Pkr and are subject to change without notice.
Payment Methods: We accept CASH ON DELIVERY only.
Order Confirmation: You will receive an email confirmation upon successful order placement.
Cancellations: Orders can be canceled within 2-hours of placement. Contact us immediately.
3. Shipping & Delivery
Processing Time: Orders are processed within 7 days.
Shipping Partners: We work with reliable courier services (e.g., FedEx, DHL, etc.).
Delivery Delays: We are not liable for delays caused by unforeseen circumstances (e.g., weather, customs).
International Orders: Additional taxes/duties may apply and are the customer’s responsibility.
4. Returns & Refunds
Eligibility: Items must be unused, in original packaging, and returned within [7 days] of delivery.
Return Process: Contact us at support@gemdesignerz.com for a return authorization.
Refunds: Issued to the original payment method within [7 business days] after inspection.
Non-Refundable Items: Sale items, custom orders, or fabrics cut to size may not be eligible.
5. Intellectual Property
All content (logos, designs, images) on our website is owned by GEM DESIGNERZ and protected by copyright laws.
Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.
6. Limitation of Liability
GEM DESIGNERZ is not liable for:
Indirect damages (e.g., loss of profits) arising from product use.
Minor variations in fabric color due to screen settings.
We reserve the right to modify or discontinue products/services without prior notice.
7. Governing Law
These Terms are governed by the laws of Government of Pakistan. Any disputes will be resolved in [Courts of Jurisdiction].
8. Changes to Terms
We may update these Terms periodically. Check this page for the latest version. Continued use of our website constitutes acceptance of changes.
9. Contact Us
For questions regarding these Terms, reach out to:
📧 Email: [support@gemdesignerz.com]
📍 Address: Near Ali Masjid, Double Road, Jinnah Park Sheikhupura.
Thank you for shopping with GEM DESIGNERZ!
